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Logistics Delivery

faq

Logistics Delivery

  • What are the delivery methods and does it support self pickup?

  • Can I change the shipping address?

    If you need to change the shipping address, please contact our customer service team as soon as possible. It is best to request the change as soon as the order is confirmed.

    When contacting the customer service team, please provide the accurate order number and detailed updated shipping address. Ensure the accuracy of the information to avoid any confusion.

  • Does the product support returns and exchanges?

    In general, we do not support returns or exchanges for non quality issues. But we fully understand that customer satisfaction is crucial to us, so if you are not satisfied with the purchased product or have quality issues, please contact our customer service or sales in a timely manner, and we will urgently assist you in handling them.

  • In which regions do you provide services? Can we deliver the goods to your doorstep?

    Our services cover a wide range of regions around the world. No matter where you are, you can visit our website and obtain relevant information. We provide door-to-door delivery services. No matter where you are, we can deliver the products you need to your designated address. After you place your order, we will arrange according to your requirements and location to ensure that you receive your order in a timely manner. Please note that delivery methods may vary by region. For more information, please refer to our delivery policy or contact our customer service team.